Shipping policy

EXPLANATION OF RETURNED GOODS
The return of quality goods is based on the Civil Code of the Republic of Lithuania and the Resolution of the Government of the Republic of Lithuania (2014-07-22) on the approval of retail trade rules and the Retail Trade Rules themselves. In the event that the User concludes a purchase and sale agreement (hereinafter the Agreement) using only means of communication (remote contract) and as a result cannot exercise the right established by law to inspect the goods and assess the nature of the services provided before concluding the contract, he has the right to withdraw from the purchase and sale agreement, by notifying the Seller in writing within 14 (fourteen) days from the day of delivery of the goods. The buyer has purchased several goods under one Agreement, he has the right to completely refuse all goods purchased under one Agreement or only some goods purchased under one Agreement.

     The specified deadline of 14 (fourteen) days for submitting a written request starts counting from the day of handover of the goods(s) to the Buyer or his authorized representative and is not extended or in any way associated with the handover or return of the goods to the Seller or another person for reasons beyond the Seller's control. Purchased high-quality goods can be returned within 14 days, if the returned goods are in their original, neat packaging, the goods are unused and undamaged, the goods have not lost their appearance (labels intact, protective films, bags, etc.) document.

       The time is calculated from the beginning of delivery of the package to the recipient and cannot be extended)  When returning quality goods, the buyer is responsible for the packaging and delivery of the goods (unless the wrong product was received). We may refuse to accept the return of the product if changes have been made to the appearance of the product or packaging that were not necessary to inspect the product, including damaged labels, torn protective films and violations of transparent packaging that would not interfere with the right to inspect the product.

         If the packaging damage caused to the product means that the product cannot be sold later at the same price, without violating the rights of the other Buyer of this product to purchase a new and unused product, such products can only be returned with our mutual agreement (e.g. if you agree to compensate the difference in the product's depreciation). . We undertake to return the money you paid within 14 days, which does not include the time during which the employees will determine and assess that the product is in a suitable condition, i.e. no violations, damages, the serial number of the purchased and returned goods match, etc.). If an additional discount was applied to your order at the time of purchase, and you returned only part of the goods purchased in the order, we can deduct the amount of the discount from the returned amount.