Shipping policy
Shipping Policy
Last updated: 19 October 2026
This Shipping Policy applies to orders placed at emeboutique.com. The seller is MB “EME STILIUS”, trading as EME boutique.
1. Order processing
We usually prepare orders for dispatch within 1 business day. In exceptional cases, preparation may take 3 business days or longer. Business days are Monday to Friday, excluding public holidays. Orders are not prepared on weekends or public holidays and are processed during the working hours published on EME boutique’s official channels.
Order preparation time is separate from the carrier’s delivery time. Pre-order items may have a longer processing or delivery period; the applicable estimate and other important information are stated in the relevant product description.
2. Delivery in Lithuania and Latvia
In Lithuania and Latvia, delivery is free for orders of €50 or more. For orders below €50, the applicable delivery charge is shown at checkout or agreed individually if the requested option is not available online.
Depending on the destination and parcel, we may deliver using Omniva, LP EXPRESS, DPD, Lithuanian Post, courier/home delivery or, at the customer’s request, delivery via a bus station. A specific method requested by the customer may incur an additional charge.
Estimated delivery in Lithuania is 1–3 business days after the parcel is handed over to the carrier, depending on the distance and the selected service.
IMPORTANT: DELIVERY TO A SPECIFIC PARCEL LOCKER
If you want your order delivered to a specific parcel locker, enter it in your cart, in the parcel locker field, before checkout: the carrier, the locker name, its address and the city (e.g. Omniva, Kauno Akropolis, Karaliaus Mindaugo pr. 49, Kaunas).
For courier delivery to your home, enter your home address on the checkout page.
If you did not enter a parcel locker in the cart, you can choose one after payment, on the order confirmation (thank-you) page.
3. Free store pickup
Orders may be collected free of charge from the EME boutique physical store at A. Juozapavičiaus pr. 31-10, Kaunas, Lithuania. Please agree the pickup time with us before arrival.
4. Delivery to other countries
We deliver to the countries available for selection at checkout. The list of countries and available delivery methods may change. If your country or preferred delivery method is not shown, contact us before placing the order.
Within Europe, estimated delivery after dispatch is 5–10 business days for standard delivery and 2–5 business days for express delivery, where these services are available. Apart from the free-delivery threshold applicable to Lithuania and Latvia, international shipping is not free. The price is calculated according to the destination, parcel weight, order size and selected delivery method, and is shown at checkout or confirmed individually.
Delivery to the United Kingdom, the United States, Australia and other non-EU countries is paid by the customer. Unless taxes or charges are expressly collected at checkout, the recipient is responsible for customs duties, import VAT, brokerage charges and other local fees. Customs procedures may extend the delivery time.
5. Tracking
When the carrier provides a tracking number, we add it to the Shopify order together with the carrier’s name. The customer may use the tracking details shown in the order status or request them from us by email.
6. Delivery details and address changes
The customer is responsible for providing complete and accurate recipient details and delivery address. If you notice an error, contact us immediately. After dispatch, details can be changed only if the carrier allows it. Additional costs caused by incorrect information supplied by the customer are borne by the customer.