Welcome to the Frequently Asked Questions (FAQ) page for EmeBoutique, your go-to e-shop for stylish women's and men's clothing! We have compiled a list of common inquiries to provide you with the information you need. If you have any additional questions, please don't hesitate to reach out to our customer support team.

1. What is EmeBoutique? EmeBoutique is an online fashion store offering a wide range of trendy and fashionable clothing for women and men. We carefully curate our collection to provide you with the latest styles, ensuring you can find the perfect outfit for any occasion.

2. How do I place an order? Placing an order at EmeBoutique is simple. Browse our website, select the items you love, choose the desired size, and add them to your cart. Once you're ready to complete your purchase, proceed to the checkout page and follow the prompts to provide your shipping and payment details.

3. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We strive to provide a secure and convenient payment process for our customers.

4. How much is shipping and how long does it take? Shipping rates and delivery times may vary depending on your location and the shipping method you choose. We offer both standard and expedited shipping options. You can find detailed information about shipping costs and estimated delivery times during the checkout process.

5. Do you offer international shipping? Yes, we offer international shipping to select countries. During the checkout process, you can enter your address to see if we ship to your location. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

6. What is your return policy? We want you to be completely satisfied with your purchase from EmeBoutique. If you receive a product that doesn't meet your expectations, you can initiate a return within a specified timeframe (typically 14 days) from the date of delivery. Please review our detailed return policy on our website for more information on eligibility and the return process.

7. How do I track my order? Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Simply visit the designated courier's website and enter the tracking number in the provided tracking tool.

8. Can I cancel or modify my order? We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee that changes can be made once an order is placed, we will do our best to accommodate your request.

9. Are the products on EmeBoutique true to size? We understand the importance of finding the right fit. To assist you in selecting the correct size, we provide detailed size charts for each product on our website. These charts include measurements and guidance to help you choose the appropriate size. If you have any specific questions about sizing, please reach out to our customer support team.

10. How can I contact customer support? Our customer support team is here to assist you with any questions or concerns you may have. You can reach us through the contact form on our website or by emailing [email protected] We strive to respond to inquiries promptly and provide the best possible assistance.